Doubling surgical throughput at a regional health system

Client

12-hospital health system

The challenge

OR utilization sat at 58% while waitlists grew. Surgeons cited scheduling friction; nursing reported burnout.

Our approach

1. Diagnostic on 18-month scheduling and case data
2. Redesigned block scheduling and turnover protocols
3. Implemented daily huddles and a real-time capacity board
4. Coached 40+ frontline leaders on standard work

The outcome

OR utilization moved from 58% to 84% in 9 months, with measurable improvements in staff engagement and patient experience.