Question 1

How do engagements typically start?

Accepted Answer

Most engagements begin with a no-cost discovery call followed by a short scoping workshop. We then issue a written proposal with scope, deliverables, timeline, and fees.

Question 2

Do you sign NDAs?

Accepted Answer

Yes. We routinely sign mutual NDAs before any sensitive discovery work begins.

Question 3

Who will be on my team?

Accepted Answer

Every engagement is led by a partner with hands-on involvement from senior practitioners. We staff lean, experienced teams — not pyramids.

Question 4

What happens on a consultation call?

Accepted Answer

We listen first. Expect 30–45 minutes spent understanding your context, followed by initial hypotheses and recommended next steps.

Question 5

Is the first call really free?

Accepted Answer

Yes. Our first conversation is always complimentary and carries no obligation.

Question 6

How quickly can we get on the calendar?

Accepted Answer

Most prospective clients are scheduled within five business days.

Question 7

Which industries do you serve?

Accepted Answer

Financial services, healthcare and life sciences, manufacturing and industrial, consumer and retail, energy and utilities, and logistics and transportation.

Question 8

Do you work with mid-market companies?

Accepted Answer

Yes. Roughly a third of our work is with companies between $250M and $2B in revenue.

Question 9

Do you work with private equity portfolio companies?

Accepted Answer

Frequently. We support diligence, value-creation planning, and post-close execution.

Question 10

How long does a typical engagement run?

Accepted Answer

Diagnostics run 4–6 weeks. Strategy engagements run 8–12 weeks. Transformation programs typically run 6–24 months.

Question 11

Can you mobilize quickly?

Accepted Answer

Yes. We can typically mobilize a senior team within 2–3 weeks of signing.

Question 12

How do you price engagements?

Accepted Answer

We price by scope and value. Most engagements are fixed-fee with clearly defined deliverables and milestones.

Question 13

Do you offer outcome-based pricing?

Accepted Answer

Yes, for select transformation engagements we structure a portion of fees against agreed outcome metrics.

Question 14

Are travel costs included?

Accepted Answer

Travel and out-of-pocket costs are billed at cost and capped at a percentage of fees, agreed in writing up front.

Frequently asked questions

Engagement process

Consultation process

Industries served

Project timelines

Pricing approach

We're happy to answer them.