Grid modernization at a regulated utility

Client

Investor-owned utility

The challenge

A decade of siloed grid investments had produced inconsistent data, slow outage response, and rising regulatory risk.

Our approach

1. Unified ADMS architecture and roadmap
2. Field force operating model redesign
3. Outage analytics and predictive maintenance
4. Regulatory engagement strategy

The outcome

SAIDI down 22%, customer complaints down 31%, and the program was approved for a $1.2B rate-base recovery.